Error Messages

(return to Troubleshooting)

    Answers in this category:

    1. (2.10-2.11) When I start Blender, I get an 'Import Site Failed' error.
    2. Cannot find glu32.dll
    3. When i start povexport.py, i got the message 'ImportError: No module named string'
    4. Where is libpython1.5
    5. Blender under BeOS complains about libpython.so. What's wrong?
    6. Blender can't find python20.dll
    7. Blender can't find the file libstdc++.so.2.10.0
    8. Blender won't start under linux
    9. Error: Unable to load $HOME/.Bfont

    1 - (2.10-2.11) When I start Blender, I get an 'Import Site Failed' error.

    Contributed by anonymous.

    This error only appears in Blender 2.10 and 2.11 - it is a message from the Python system. Upon startup time, it looks for additional Python libraries and unless you have the full Python 2.0 package installed (available from https://www.python.org), you will get this message. You can safely ignore it and Blender will run fine!

    The latest versions of Blender do not contain this message anymore.

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    2 - Cannot find glu32.dll

    Contributed by anonymous.

    Your system is missing some files that are necessary for the OpenGL hardware to function properly. Please download and install the following file from Microsoft:

    ftp://ftp.microsoft.com/softlib/mslfiles/opengl95.exe
    Another source of *.DLL files is at
    https://odin.prohosting.com/dllfiles/dllindex/index.shtml

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    3 - When i start povexport.py, i got the message 'ImportError: No module named string'

    Contributed by B@rt.

    Make sure you install the full version of Python if you want to use this script. Read more here:

    https://www.blender.nl/python/pythoninstall.html

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    4 - Where is libpython1.5

    Contributed by Michael.

    If you need to download Python you can get it here https://www.python.org/ . If you need to find the files on your system(Linux only) use 'locate', from the command line type 'locate libpython' on my system (RedHat7.0) I get the response '/usr/lib/python1.5/config/libpython1.5.a' for a more extensive search try 'locate python' that will give you a very complete list of Python resources on your computer. On Windows systems use 'find'. More than likely if you haven't already installed it you will have to download and install it first.

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    5 - Blender under BeOS complains about libpython.so. What's wrong?

    Contributed by mono.

    you need to to download & install python for beos

    https://www.bebits.com/app/606
    https://www.bebits.com/bob/1961/python-1.5.2.zip

    After that, you have to drag the file libpython1.5.so over the symbolic link called 'drag me...'. This will place the .so in the right place, and the error shouldn't occur anymore.

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    6 - Blender can't find python20.dll

    Contributed by B@rt.

    Blender will give this error if you have not installed all of the files from the distribution. There are two solutions:

    1) Unzip *everything* in one directory (like c:\blender ). Opening the Zip file and starting blender.exe without installing the other files will not work!

    2) Download and install the self-installer from https://www.blender.nl/download

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    7 - Blender can't find the file libstdc++.so.2.10.0

    Contributed by Zycho.

    Please look in /usr/local/lib and check if there's a file libstdc++.so.2.10.0 . If there is then please set the environment variable LD_LIBRARY_PATH . Depending on the shell your using you might have to do:

    setenv LD_LIBRARY_PATH /usr/local/lib

    or

    LD_LIBRARY_PATH=/usr/local/lib
    export LD_LIBRARY_PATH

    If the file isn't there you might have to install gcc 2.95.2 which includes the library.

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    8 - Blender won't start under linux

    Contributed by Zycho.

    Problem: Linux generates the following error when starting Blender:

    X Error of failed request: BadDrawable (invalid Pixmap or Window parameter)
    Major popcode of failed request: 55 (X_CreateGC)
    Resource id failed request: 0x0
    Serial number of failed request: 60
    Current serial number in output stream: 68

    Solution: This is a known problem, the XFree rpms appear to be broken.
    Try to get new rpms, or install the XFree4.0.2 binaries.

    More hints you can find in these threads:

    https://www.blender.nl/discussion/read.php?f=2&i=26493&t=26493
    https://www.blender.nl/discussion/read.php?f=2&i=28279&t=28279

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    9 - Error: Unable to load $HOME/.Bfont

    Contributed by Zycho.

    Windows:

    the problem is an environment variable HOME=c:\ defined in your autoexec.bat file.

    Undefine it (ie remove the line from autoexec.bat) and things should
    work as normal. The file .Bfont isn't included in the zip file, Blender
    creates this file in your Windows directory. Blender looks for the file
    in $HOME (if defined). If home differs from the windows dir Blender
    can't find the file.


    Unix:

    Blender needs to write the .Bfont file in the $HOME dir. Make sure this environment variable is set and that you have write access in $HOME. If you don't have access to write change either the access rights of your home dir or change $HOME to a dir that you can write to. After this Blender should start fine.

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    This Blender FAQ was generated on September 24, 2001, 8:40 am. For the most recent version and for searching the tutorial database, please visit the on-line version at https://helium.homeip.net/support